Refund Policy
All sessions and programs are offered as a professional service.
Because of the nature of this work, the following refund terms apply:
All Sales Are Final
Payments for sessions, packages, or programs are non-refundable once purchased. Packages purchased have no expiration date.
This work is experiential and results may vary for each individual.
Deposits
Any deposits made to reserve a spot or begin a program are non-refundable.
Cancellations and Rescheduling
If you need to reschedule a session, please provide at least 24 hours' notice. Sessions canceled with less than 24 hours' notice may be forfeited and are not eligible for a refund.
Missed Sessions
Missed or forgotten sessions are not refunded. Rescheduling may be possible depending on availability.
Program Cancellations Before Start Date
If you have enrolled in a multi-session program and wish to cancel before the program begins, you may request a refund for the remaining balance (excluding the deposit). Refunds are not available once the program has started.
No Refunds Based on Results
Because each person’s process is unique, refunds will not be issued due to dissatisfaction with outcomes, emotional difficulty, or the pace of progress. Emotional activation can be a normal part of this work.
Service Changes or Termination
If I determine that my services are no longer appropriate or supportive for you, I reserve the right to discontinue sessions. In such cases, any unused prepaid sessions will be refunded.
For Questions or concerns please contact: Melissa.DeJoseph@me.com